LM Accounting & Payroll Services LLC

At Lm Accounting and Payroll, I received very professional service from Lucimar and Michael Musch, as well as their daughter Patrice. They helped and advised me with all my paperwork, listened to me throughout the process, and treated me very kindly. I highly recommend them; they make you feel like part of the family.

Patrice is one of the most unprofessional humans I have ever spoke with. She is extremely entitled and makes you feel like you are beneath her. My children heard her on the phone and wanted me to hang up the phone. Since I am professional I did not. Please avoid using this company if you want professional service because you won’t get it here! I appreciate you responding but, the information you responded was very inaccurate. There was nothing done illegal on our end. The notary was done in front of someone that was licensed and my mom was present. As I explained in my previous review, you are very entitled, and you do not allow anyone to explain anything before you’re already responding. So, you did not get the entire story because you would not allow me to speak. This is my review whether you like it or not. It’s the facts. I wish you nothing but the best with your organization, but I feel it’s important that anyone that is going to come and communicate specifically with Patrice knows what they’re gonna get themselves into.

My experience with LM Accounting & Payroll Services LLC, specifically with Lucimar Musch and Michael Musch, was one of the most stressful situations I have ever faced regarding my finances. I went to their office in 2022 through a recommendation, expecting professional tax preparation services. I was originally referred to Lucimar Musch, but when I arrived she assigned my tax return to her husband, Michael Musch. I explained that I was not comfortable with this because the recommendation I received was specifically about her work. However, I was reassured that I was in good hands. I provided all the requested documents for my 2022 tax return. Unfortunately, the sale of a property that occurred in 2022 was not reported on the return that was prepared. Because of this omission, I later received a notice from the IRS requesting corrections. When I returned to their office seeking assistance, the situation was not properly resolved. Later I received another IRS letter stating that I owed approximately $235.000 in taxes, penalties, and fees, which created an extremely serious and stressful situation. Throughout this process, communication with the office became very difficult. Phone calls, emails, and messages often went unanswered, and I felt that I was left alone to deal with a complex IRS issue that required professional guidance. After months of anxiety and uncertainty, I finally hired an independent CPA who carefully reviewed my case, corrected the tax return properly, and was able to resolve the issue with the IRS. This situation lasted nearly a year and caused significant emotional distress and health-related stress. I am sharing this review so that others can be aware of my experience. Based on what I went through, I cannot recommend LM Accounting & Payroll Services LLC.

I was very welcomed by this wonderful woman with her husband Mike. We are just arriving in Jacksonville and they were very attentive to us, helping us with everything and more that we needed. I definitely recommend their work.⭐️⭐️⭐️⭐️⭐️

Lucimar Musch help more than I thought. With professionalism and seriousness. Very attentive. Hey, I highly recommend her and all the office