Debbie’s Accounting Service, Inc offers specialized Accounting, Bookkeeping, Tax Services, Tax Preparation in Jacksonville, Florida. They maintain a client satisfaction rating of 4.9 stars based on 651 reviews.
Whether clients need tax preparation, financial analysis, or strategic business consulting, Debbie’s Accounting Service, Inc provides robust and reliable solutions.
Joe Hartsfield
4 months agoDebbies is extremely busy from 5 star service. Book now and wait its worth the wait. You have to do the work it takes to get an appointment and follow up. Sitting in the parking lot after arriving 45 minutes early I watched 10 to 15 different people go in and leave. I was was like wow this place is really busy and had never paid attention. . I have been a customer of Debbies for several years now. Nick is my guy. The office staff is efficient and no nonsense. I am a tough customer that expects to be heard and listened to, everyone is customer service oriented and driven for the best customer experience. I know from experience good tax preparation and accounting is hard to find at an affordable price. Debbies is a smart choice and has ease of use . I have no idea why I have not reviewed earlier. Thanks Nick and crew yall rock!!!
Claudia Lopez
4 months agoI went to this office because I thought it was finally time to get off turbotax and get my taxes done in person, and chose them for their great ratings. I drove 40 minutes out to my appointment and ended up being told they would not file for me because of a delay with an ex employer who delayed their reporting. When I asked when I could reschedule for I was told I would have to come back out a month later because of them being so overbooked. I then attempted to follow up via email to make sure the filing could be completed and was ignored. I schedule an additional staff member on my correspondence hoping it would apply some pressure and finally got a return phone call at 9:30 pm while laying down my kids. The team member said he would finally be sending over the tax return for me review, upon receiving it I noticed discrepancies that needed to be fixed and the adjustment took over a week. I asked for them to ensure the taxes were filed correctly with one more tweak and I never got a reply back. I followed up again after waiting another 8 days and being onto of the April 1 deadline (less than a week away) and did not get a reply. My husband ended up calling the office and they apologized mentioning that they were just too busy, and that is just fine! If you are too busy to perform the service I booked and drove for I will take my business elsewhere (I was also looking for someone to potentially manage books for my llc.) Back to turbotax I go! Who by the way only charged me 115 bucks compared to Debbies asking for 225+ to do our taxes. You live, you learn.
Beenne Anglin
4 months agoJesse was very helpful and kind when answering all of my questions! Debbie is an AMAZING accountant... It is the 1st time in 10 years that I received a tax refund. I am absolutely shocked! She worked her magic, legally!
Kimberly Maclennan
3 months agoI will NEVER use her again & reached back out to several people I was sending her as perspective customers to tell them to run. They can find someone more professional. Debbie completed the current year of taxes and 2 past years. My ex-husband & I were amicably preparing to file for divorce. The divorce would in no way effect any of the 3 years of taxes we were filing at that time. For the last 16 yrs we had ALWAYS filed with my name being 1st. With no good explanation & a VERY dismissive attitude towards me, she changed our tax returns to be my ex-husband 1st. 1st of all after a lot of years of trial & error my ex-husband & I realized that he simply did not have the mind for finances & preferred that I handle everything. Debbie was so dismissive of me. I felt like I was back in the 1950's. She said that normally they put the man's name 1st. I know good & well that it is best to just stick with the way that you have filed it for years. She even admitted that it could trigger an audit. Why make a needless change like that. It could have been a real issue. Thank God it wasn't in the end. What disgusted me is how she refused to interact with me but talk over & around me to address my ex-husband. I thought to myself, what kind of back woods crap is this. Debbie had done our taxes previously too. I will NEVER use her again & reached back out to several people I was sending her as perspective customers to tell them to run. They can find someone more professional.
J.J. Cogdill
4 months agoDebbie and her staff are excellent. I have been using them for years since 2018 and now they do my kids' taxes as well. I especially want to thank Angel who helped me with a matter on my sons' income taxes and resolved it in less time than it is taking to write a review about it. Thanks again and I would highly recommend them to anyone during this or any other tax season.