Anchor Accounting & Tax

I called to see about having them refile my 2023 taxes because H&R Block filed state to the wrong state. I explained to the receptionist what the issue was and how much VA was saying we owed (husband pay CT taxes, not VA). She said we had to put down a $250 ‘retainer’ deposit. He called and we spent about 5, MAYBE 10 minutes on the phone together. During that time he told me it would cost $500 to refile with him and I owed VA $500, so I should just pay it. Okay - no problem. I called to get my retainer back though. I mean I have a lawyer, I’ve been divorced, I know how retainers work. I wasn’t using him, I should get $250 minus a whole 5 minute phone call. I called and inquired twice and both times she said she would look into it and call me back. The third time, I was then told it’s actually not a retainer, it’s just his “fee”. I told the receptionist that’s a really shotty business practice. To tell people you can help, take a “retainer”, then tell them you can’t help, and keep the retainer? She said she definitely understood and would call back.. well I never heard anything else from them. Honestly almost feels fraudulent. I think I’m going to file a complaint, but I also wanted to warn people not to ever put a “retainer” down until you talk to him and confirm he will work on your issue.

Anchor Accounting has been preparing and processing my taxes for a few years. I am pleased with the professional job Anchor does. I’ve nothing more than a pleasant, organized and great experience. Give Anchor Accounting & tax a try.

I have been a client with Anchor Accounting. since 2015 with my taxes. Then in 2019 we started a small business and became a client for the accounting services. The service has been excellent. Highly recommend Anchor Accounting for all your tax and accounting needs.

It was a pleasure working with Jim. He was very professional and knowledgeable. I had been doing my taxes for many years but they became complex as I acquired real estate so I decided to take a chance on letting someone do my taxes and it was the best decision I have made in a long time!! I will definitely be using Anchor Accounting for many more years to come. Thanks Jim!!

I've been with Jim for a number of years - and couldn't be happier with the services he's provided. We screwed up some of the information on how we claimed the homes we owned years before we started using him - and he was able to re-file and save us a TON of money we'd missed. His business has grown tremendously in the last 2 years - but he's always stayed personal and accessible.